Cash App, a digital wallet service for American consumers operated by Block, Inc., was recently in the news for alleged security flaws and data breaches. Numerous customers may be eligible for payouts—some even exceeding $2,500—due to the company’s numerous data breaches.
The settlement website states that individuals who had or now have an account between August 23, 2018, and August 20, 2024, are eligible to register claims if their accounts were accessed without their consent or if they experienced fraudulent withdrawals or transfers.
How can Cash App users file a claim?
Anyone who feels their personal information was compromised during the designated period, believes their Cash App or Cash App Investing account was accessed without authorization, or has seen fraudulent activities is eligible to submit a claim. Users must provide proof that they were affected in order to submit a claim. Communications with Cash App about the breach, police complaints, correspondence with consumer protection organizations like the Federal Trade Commission, and reports to financial institutions or governmental organizations are a few examples of records that can be used as evidence. All claims must be submitted via the official settlement website by November 18, 2024.
What is this lawsuit about?
According to a summary provided by their attorneys, plaintiffs Michelle Salinas, Raymel Washington, and Amanda Gordon claim that Block and Cash App Investing were negligent when a former Cash App Investing employee accessed account data without authorization in 2022 and when an unauthorized user accessed specific Cash App accounts in 2023 using recycled phone numbers connected to the accounts.
Along with failing to prevent unauthorized access to and use of Cash App and Cash App Investing accounts, they also claim that Block and Cash App Investing were negligent when they “mishandled and failed to adequately resolve customer complaints regarding unauthorized or fraudulent transactions,” according to the plaintiff’s attorneys.